How my attorney went to bat for me over a $200 disagreement with a communications giant, and won!

"What if instead of shelling out hefty fees for a few days of legal help, you paid a monthly membership and got a law firm for life? Well, we're taking legal representation and making some revisions — in the form of accessible, affordable, full-service coverage. Finally, you can live life knowing you have a lawyer in your back pocket who, at the same time, isn't emptying it."

The above blurb is from the home page of LegalShield, a company I represent... and a company whose services I use.

Last May,I went into a cell phone store to pre-order the Samsung S8 for my son. The offer came with a free 3D viewer. As I was completing the paperwork, the sales clerk repeatedly told me, "Because you came in today you're also getting a free Jetpack," some sort of device that lets you use your data blah blah blah. I didn't know what it was, and didn't need it, and told the clerk just that. He kept offering, and eventually I said "Okay, if it's free." He assured me it was.

My mistake.

The next month my bill included service charges for that device, and an ongoing monthly connection fee of $10.

I called the cell phone provider, complained, and after being put on hold a few times, they agreed to remove the charges and cancel the service. I asked, "What do I do with this device?", which was still in the box unused.

"You can keep it," was the reply.

I thought no more of it. The charges stopped appearing on my phone bill.

Seven months later, I began receiving calls and letters from a law firm in another state, demanding $200 for the device. Nothing I said to them would stop their demands. They said they wanted money, not the device. My attempts to get through to someone who cared or who could do something to stop the duns failed.

So I called my LegalShield attorney firm.

Within a few hours I had had a long chat with an attorney, explaining the situation. She was as attentive and helpful as if my issue involved $200,000 or $2 million, not $200.

Soon she had written a letter -- which I saw and approved before it was mailed -- to the law firm who was doing collections for the phone company. 

Within a week, she had heard back from not just the law firm doing the collections, but also from an attorney for the cell phone provider. We had a quick three-way phone call -- my attorney, their attorney, and myself. Within minutes they emailed me a pre-paid shipping label. 

Voila! I sent the the device. No hassle. No damage to my credit. And to top it off, I had a verbal and a written apology from the company's attorney..

LegalShield attorneys can help you with any legal matter, large or small. Tax disputes. Audits. Debt collection. Fraud. Leases. Estate planning. Traffic tickets. Child protective services issues. And so much more. When you call your provider law firm, they assign an attorney knowledgeable and experienced in handling cases like yours. 

Call me at 678-654-9500 or simply visit my LegalShield page to become a member. You'll be glad you did.

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