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We would like to take the opportunity to thank you for all of the hard work that you have done for our family.
Since you have mostly dealt with my husband, Chris, I usually contact him with any questions that I may have about our insurance. Whenever I do so, he usually calls you and I have the answer to my question within hours. In a time where customer service seems to be fading quickly, I certainly feel like we receive great customer service from you. It may not be important to everyone, they may just be concerned with the end results. But in a customer service-driven business like insurance, it is very important to me and my family. We feel like you have gone above and beyond to answer our questions and service the needs that we have.
As we all know insurance is a very delicate subject these days, and to navigate through it with a consummate professional is appreciated.
— Shana & Chris Stephens, Mr. Pawn, Lilburn GA, Sept. 2017